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5

I was pleased with my first visit to Pete’s to have my BMW serviced. I had an appointment for 8:00 am and was able to get the car back that day. They didn’t have a certain part and made sure they got it that day to finish the work so I could have the car back that afternoon. Their pricing is good compared to the Dealerships . Mario, Greg and others were always pleasant and business like. If the needs come up, I would definitely take my car back to Pete’s.

5

OMG Color me THRILLED! I was overjoyed with the friendliness and the honesty. I was expecting to pay far more than I did and i drove home smiling. Thanks so much for having such great integrity... it's rare these days.

5

Mario is a winner - trustworthy, good follow through and friendly! I love my SL500 and they take good care of her.

5

Amazing work on my 1965 230SL I could not be happier with the work perform, the attention to detail. The car is almost 60 year old : and work like a brand new car !! I’m very impressed. Thanks a lot :

1

This was a disressing interaction. Brought the car in at the appointed time for an AC fix. Mario at the front desk took my key and it was immediately questionable business practice of having me electronally sign BEFORE showing me the estimate. Since there is trust initially extended had him email the authorization. Only after I got home a few minutes later my wife noticed an oil change as part of the service. In no way did I authorize or (or need)was even made aware of this. I called back and was told it was good as they were just about to begin. When I went back there was no acknowledgement of the oil change mistake other than 'declined' by customer.' $476 just for an AC recharge is way too much even for SF. Since the AC was off I do not know if they even tried it. It appears they did the absolute minimum. And no where was their new customer $50 discount listed on the receipt. Over priced and dubious business practices. To say the least, we will NOT be returning!

Edward , We apologize for the experience you had with our team. Client feedback is very important to us and yours will be used to help us to better service our clients in the future. We hope you will reconsider and visit us again.

- Pete's, Inc.
5

Friendly , prompt, great prices and they are very knowledgeable I am now a loyal customer who will only use their services for my CLS550 Mercedes repairs or service

5

Omg Mario is the best. Not only did he take of my car. He consoled me on the loss of my dog Bentley. Forever greatful.

Thank you for your five-stars review, Eleanor! We are pleased to know that our fast, courteous, reliable service attracted a customer like you. We hope to interact with you again in the future.

- Pete's, Inc.
5

After many years of using their service I can say that you can trust them. They will tell you what is wrong with your car, nothing more, nothing less. They will also tell you what it is going to cost . If they discover new problems , they will call before doing it. I have never had any complaint about their work.

5

Excellent, honest people. And they do a great job of washing your carpet

5

So nice and knowledgeable! I love your staff! I always feel taken care of. Kathy🌸

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