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5

friendly service , knowledgable staff and outstanding attention to the customers true car needs characterises this outfit .

5

They have excellent customer service and very professional. Pete's been working on my car for year , pricing is good.

5

Great service - simply the best!

5

Greg, Mario and their team are the best in San Francisco! They are honest, reliable and experts at what they do, applying their expertise with the highest regard for their customers and their vehicles. They communicate all of the issues and costs in advance so that there are no surprises at the end of the job. Trustworthy with reasonable rates - exactly what customers yearn for. Thanks Guys! Kevin

5

The quality of the service was over the top.

5

These guys bend over backwards to make you, the owner happy and your car purring! They are not just excellent mechanics, the service staff are so personable, helpful and accommodating!

5

Finally, a great dealer alternative .... I recently purchased a Mercedes '02 CL55 AMG that had been, figuratively speaking, in a time capsule for 17 years; the prior owner had driven the car 13K miles. After a couple of poor experiences with a local Mercedes dealership, I started searching for an independent repair shop that specializes in Mercedes. Quite by accident I found Pete's tucked away on Clay St in SF, and certainly glad I did. After a quick look inside their shop, I looked up their website and easily made a service appointment, received a confirming text, and a day or two before my appointment I received a call from Mario, who confirmed my appointment and the reason for my visit. Right from the start, I was confident I had made a good choice. When I take my Mercedes to Pete's, the work is done right the first time, on time, and for less than I would pay at a dealership.

4.5

Big BRAKE warning light on our '03 MB 500 Greg brought it to Pete's right away and reported that the MB dealer would replace the SBC control unit by warranty. Great, honest and professional responses

5

Excellent job!

5

They did an incredible job of keeping me in the loop with updates, and were extremely helpful when I had a hard time limit to meet. They were great!

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