I've been going to Pete's Mercedes BMW for over 15 years (initially for a Mercedes service and currently for my BMW). They've never disappointed me and their service performance has consistently been great. Mario has been the face of Pete's for all these years: efficient, always accurate in his quotes, never any hidden charges, almost never a need to go back for any issues and always on time. I've recommended Pete's to some of my friends and have always told them to look for Mario.